M888 believes gaming should be a source of fun, not stress. We are committed to every player's mental well-being and financial safety through our responsible gaming principles.
At m888, we follow six core principles to ensure the safety and well-being of every player.
Age verification is carried out through a strict KYC process at registration. No one under 18 may open an account or play — this is a non-negotiable policy.
Set your own daily, weekly, or monthly deposit limits, bet limits, and loss limits. Keep control in your own hands.
Whenever you feel like you need a break, set a cooling-off period of 24 hours to 6 weeks and step away from gaming for a while.
You have the option to close your account for anywhere between 6 months and permanently — entirely by your own choice. This is completely free and can be done at any time.
You will receive periodic reminders about your gaming time and spending. These help keep you informed and support better decision-making.
If signs of gaming addiction appear, we provide access to our trained support team as well as external professional organisations.
Responsible Gaming Responsible Gaming means treating gaming as a form of entertainment — not as a financial solution or a source of income. At m888, we consistently promote this message because we believe that playing with a healthy mindset is the key to long-term enjoyment.
Online gaming is growing rapidly in Bangladesh. From young adults to older players, people of all ages are now enjoying casino games, slots, and Sports Betting. However, the risk of addiction has grown alongside this popularity. That is why m888 has established a responsible gaming policy from the outset and taken active steps to put it into practice.
When gaming stays in check, it is a great form of entertainment. But when someone starts betting to chase losses or acts on impulse, it can quickly become a problem. At m888, we want to flag that turning point before it happens.
Please Note: Gaming is entertainment. There is no guarantee of recovering losses. Always play with an amount you can afford to lose without it affecting your everyday life.
Certain behaviours and patterns are a sign that the boundaries of responsible gaming have been crossed. If you or someone in your family shows any of the following signs, seek help immediately:
Spending beyond your budget and gaming with borrowed money
Feeling compelled to keep playing in order to recover losses
Finding it hard to stop gaming or feeling like you have lost control
Hiding gaming habits from family and friends
Gaming negatively affecting work, studies, or relationships
Feeling restless, irritable, or anxious when not gaming
Skipping sleep, meals, or daily responsibilities to game
Lying or being secretive about gaming
If you notice any of these signs, please stop gaming and contact our support team. Seeking help is not a sign of weakness — it takes courage.
Reflect on the questions below as they apply to you. They are designed to help you assess your gaming habits.
In the past month, have you spent more than your set budget on gaming?
Have you ever placed larger bets within the same session to try to recover money you lost?
Have family members or friends expressed concern about your gaming habits?
Do you feel restless or irritable when you are unable to game?
Have you ever borrowed money or left important bills unpaid because of gaming?
Do you find it hard to stop playing once you have exceeded your intended time limit?
If you answered "Yes" to three or more questions, please speak with our support team. Getting help is your right.
M888 offers a range of tools to help you game responsibly. All tools are completely free and available to use at any time.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, limits take 24 hours to come into effect. Increasing a limit also requires 24 hours, but reductions take effect immediately.
Decide in advance how much loss you can absorb within a given period. Once the limit is reached, gaming will automatically be paused.
Set how long you want to play in a single session. When the time is up, you will be automatically logged out and shown a warning message.
You will receive pop-up notifications every 30 minutes, 1 hour, or 2 hours, showing a summary of your gaming time and wins or losses.
Use this tool to exclude yourself from gaming for 6 months, 1 year, or permanently. While the exclusion is active, access to your account will be completely restricted.
Take a mandatory break lasting anywhere from 24 hours to 6 weeks. You will not be able to log in to your account during this period. Play can only resume once the break has ended.
Setting limits on your m888 account is quick and easy. Just follow the steps below:
Sign in to m888 with your username and password.
Click the profile icon in the top right corner and select "Settings".
Go to the "Responsible Gaming" option on the Settings page.
Deposit Limit, Loss Limit, session time, or self-exclusion — choose whatever works for you.
Enter the amount or time limit and click the "Confirm" button. The change will take effect after verification via SMS or email.
If you have any trouble setting limits, contact our 24/7 Live Chat Support. Our support team is always ready to assist you in Bengali.
Responsible gaming is more than just setting limits — it is a mindset. Keeping the following points in mind as part of your daily gaming routine will ensure the experience always stays enjoyable:
Protecting minors is one of the most critical aspects of responsible gaming at m888. Anyone under the age of 18 is strictly prohibited from accessing our platform. We enforce multiple layers of protection to uphold this rule:
If you suspect that a minor is using our platform, please notify our support team immediately. We will act promptly.
Common questions about responsible gaming are answered here.